From this Chicago-Tribune story, some pizza outlets are now charging delivery fees. And, it’s not just the fly-by-night pizza places, but even the big guys like Pizza Hut, Papa John’s and Domino’s. Luckily, it’s only in a few markets at the moment (including LA and San Diego), but I hope that it doesn’t come to Dallas.
To offset slowing revenue growth and soaring labor, utility and other operating costs, Pizza Hut, Papa John’s International Inc. and even Domino’s Pizza Inc., the pioneer of free delivery, are increasingly tacking on delivery fees of up to $1.50 in selected markets, including Los Angeles, San Diego and Orange counties. Some experts think that it will soon be standard practice nationwide.
The companies say consumer opposition has been limited. But drivers complain they receive only a portion of the so-called delivery fees and that their tips have plummeted since their introduction. They argue that it would be far more honest to simply raise prices across the board so customers wouldn't mistakenly believe drivers are profiting from new charges. […]
(Link from ObscureStore)
that is aboslutely correct. big pizza has spit in the face of its delivery drivers one too many time with the introduction of this “fee”
i’m sure the delivery drivers aren’t too thrilled since I’m sure it’s costing them tips!